Stay connected with us! Click here for more details
02038 924184
info@bamboo-support.co.uk
02038 924184
info@bamboo-support.co.uk
COOKIE POLICY
Introduction and General Terms
Like many companies and organisations, Bamboo Support uses this website to support its business and provide you with information.
We are obliged to tell you about Cookies and what information these may gather and how it is used. If you need more information, you can contact us by email to info@bamboo-support.co.uk.
What is a Cookie?
A cookie is a small text file that is downloaded or dropped onto your computer or device automatically. This is stored on the hard drive. Each website you use will drop cookies if your browser allows it. There are generally three types of Cookies,
Our use of Cookies
Our website uses Functional and Third-Party cookies.
The Functional cookies are those that necessary for our website to work.
For the Third-party cookies, you should read the section below on how to decline these. If declined the Third-Party cookies will not be placed on your device.
The Third-Party cookies do provide us with analytical data about use of our website, which resources or pages were viewed and more. We need your consent for these. We use Google Analytics and Google Ad Tracking which will place cookies on your device. We recommend you review Google’s information on cookies and privacy notices on their.
We do use scripts or native social media buttons to link you to our social media and these may build profiles of your use. These are known as Third-party cookies. These include Facebook (Meta) and Twitter. We recommend you read the privacy and cookie notices on each social media platform for more information about these.
The data that the Cookies collect.
During your visit to Bamboo Support, the pages you see, along with a cookie, are downloaded to your device.
Depending on the type of cookie, limited personal data about you or your device or your use of our website will be collected. This may include:
Your IP address (an IP address is a number that can uniquely identify a specific computer or other network devices on the internet), login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version.
Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
We use Analytics software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.
How do I stop cookies?
All computers and devices (including the internet browser you use) have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline cookies – you can search for information on how to do this by checking the ‘Help’ menu of your browser.
Unfortunately, choosing to decline cookies can impact on the use of our website and you may not be able to take full advantage of our website features.
Other Third-party cookies.
Any links to social media featured on our website may also incorporate cookies over which we have no control. These cookies may be dropped (downloaded) when you click on the link.
Future Cookies.
As many companies and organisations do, we are constantly developing our website and services, to provide the best experience and most up-to-date services that we can for you. Developments can include the use of tracking cookies that will help us analyse how people have found our website amongst other tracking services. We recommend that you review this cookie policy from time to time as we will update the list of cookies if any new ones are implemented.
More information.
Further advice is available from the Information Commissioner’s Office on their website at: https://ico.org.uk/your-data-matters/online/cookies/, including how to control cookies on your browser.
Date Reviewed 17 March 2022 Version No: 1.0