Many businesses can make the switch from fulfilling in-house to fulfilling through a 3PL provider. However, many providers typically have their own criteria for the type and size of businesses they can fulfill orders for. At Bamboo, we work with businesses of all sizes, with absolutely no minimums required, whether you're receiving a few orders or hundreds per day. Get started today to find out if Bamboo is the right fit for your online business.

At Bamboo, we follow a 3-step process to fulfil orders for e-commerce businesses: Step 1 involves sending your stock to our world-class fulfilment centres, where it will be quality checked, processed, and safely stored. We will also connect to your online sales channels to take responsibility for your order fulfilment. Step 2 is when you can start selling to your customers. Each order will be automatically received by our fulfilment platform. Here is where you can view, track, and manage orders as they move through the fulfilment process. Step 3 is when we will pick, pack, and ship your orders with 99.999% accuracy, ensuring your customers receive their products on time and in excellent condition. We can also provide post-purchase support in the form of hassle-free customer returns management.

Outsourcing your e-commerce fulfilment to a 3PL provider can ultimately save you time and costs associated with fulfilling orders in-house, meaning you can devote more of your attention to other areas of your business such as product development and marketing. It also enables you to achieve and maintain a consistently high-quality process of fulfilling orders to ensure your customers receive their order on time and excellent condition. This can drive brand loyalty, 5-star online reviews, and repeat business. For e-commerce businesses looking to sell to even more customers, outsourcing fulfilment to a 3PL provider can even facilitate shipping internationally, including within the lucrative EU market.

Our Easy Switch and Easy Onboarding processes make it simple and straightforward to transition from your incumbent 3PL provider to Bamboo. It is optimised to ensure zero hassle, disruption, or downtime, alleviating the stress and anxiety you might be feeling about making a successful move. As part of our Easy Onboarding process, you will be automatically enrolled to our HyperCare support package to ensure the ongoing success of our service post-launch.

Our premium fulfilment service is equipped to handle thousands of items with varying storage, packing, and shipping requirements. We process products ranging from non-perishable food and drinks, to cosmetics, clothes, books, toys and games, small homewares, and more.

Yes, you can monitor the progress of every order, from placement to delivery, directly from the dashboard.